Shipping policy
Thank you for shopping with Wigs & Hair Lounge.
Shipping Coverage
We currently deliver throughout South Africa using trusted courier partners.
Shipping Costs
We offer FREE shipping on all orders within South Africa.
Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Delivery Time
Estimated delivery time is 3–4 business days after dispatch.
Please note that delivery times may vary during peak seasons, public holidays, or due to courier delays.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your delivery.
Delivery Information
Customers are responsible for providing accurate delivery details. Wigs & Hair Lounge cannot be held responsible for delays or failed deliveries resulting from incorrect address information.
Lost or Damaged Parcels
If your parcel arrives damaged or appears to have been tampered with, please notify us immediately and provide supporting photographs.
For shipping enquiries, contact:
info@wigsandhairlounge.co.za
060 971 3010